Return policy

At Mystic Aura Treasures, we take great care to ensure that every crystal piece you receive is exactly as described and shown. Due to the fragile nature of crystals and the challenges of protecting them during return shipping, all sales are final, and we do not accept returns or exchanges.

Additionally, many of our products are custom-made crystal bracelets, designed specifically for you. These personalized creations cannot be resold, making them ineligible for return.

To ensure your satisfaction, we are happy to provide detailed photos and videos of our products before purchase, allowing you to see every angle and detail. We guarantee a "what you see is what you get" experience, giving you full confidence in your selection.

If you have any questions or need additional details before making a purchase, please don’t hesitate to reach out to us. We’re here to assist you in every step of your crystal journey. Thank you for your understanding and support!