退款政策

At Mystic Aura Treasures, we take pride in offering handmade, unique crystal pieces. Each item is crafted with care and attention to detail, and due to the delicate nature of crystals, we aim to provide accurate representations of all products.

Please Note:

• All items are custom DIY creations, and crystals are inherently fragile. We ensure that each product’s details are clear and accurate, so you know exactly what you're purchasing.
• For this reason, we do not accept returns or exchanges. We encourage mindful purchasing to ensure each item finds a perfect home.
• If you have any questions or would like further product information before purchasing, please feel free to contact us – we're here to help!
• We also cannot accept returns on sale items or gift cards.

Thank you for your understanding and support of our handcrafted treasures!

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.